Issue with Library search

We are aware that there is an issue with the Library’s search for some clients, where items cannot be requested, My Library does not display and Learning Guides are inaccessible. We are working with the vendor now to resolve these issues.

There are also issues with logging into the Document Delivery request form. If you need to submit a Document Delivery request, please email We apologise for any inconvenience.

Workarounds, including detailed instructions, you may like to try may be found here.

If you need assistance with your Library account, or need to request items and are unable, please contact us and we’ll help.

Update: issues resolved

The system issues stated above were resolved on 1 February, 2022.